INFORMATION ABOUT US
Suntory Beverage & Food Europe is the European regional division of Suntory Beverage & Food Limited and part of Suntory Group.
The site suntorybeverageandfood-europe.com is operated by Lucozade Ribena Suntory Limited, a company incorporated under the laws of England, whose registered office is situated at 2 Longwalk Road, Stockley Park, Uxbridge UB11 1BA, United Kingdom, registration number 8603549. Lucozade Ribena Suntory Limited is part of Suntory Beverage & Food Europe.
All companies of Suntory Beverage & Food Limited in Europe will be referred as “SBFE”.
ACCESSING OUR SITE
Access to the suntorybeverageandfood-europe.com site is permitted on a temporary basis, and SBFE reserves the right to withdraw or amend the service provided on our site without notice (see below). SBFE will not be liable if for any reason our site is unavailable at any time or for any period.
INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights displayed in this site are owned or licensed to Lucozade Ribena Suntory Limited and /or Schweppes International Limited, both part of SBFE.
By using our site you acknowledge that SBFE is the owner and/or the licensee of all intellectual property rights on our site, and on the material published on it. Those works are protected by copyright laws, trade mark laws, (registered) design laws and treaties around the world. All such rights are reserved.
You may print off one copy and may download extracts of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You may not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you may not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You may not use any part of the materials on our site for commercial purposes without obtaining a prior written licence or consent to do so from SBFE.
RELIANCE ON INFORMATION POSTED
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. SBFE E therefore disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
OUR SITE CHANGES REGULARLY
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and SBFE is under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, the other members of our group of companies and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute or by any applicable law.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
loss of income or revenue;
loss of business;
loss of profits or contracts;
loss of anticipated savings;
loss of data;
loss of goodwill;
wasted management or office time;
any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. This does not affect any other liability which cannot be excluded or limited under applicable law.
INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE
By using our site, you consent to SBFE processing information about you and you warrant that all data provided by you is accurate.
UPLOADING MATERIAL TO OUR SITE
Any material you upload to our site will be considered non-confidential and non-proprietary, and SBFE has the right to use, copy, distribute and disclose to third parties any such material for any purpose. SBFE also has the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
SBFE will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with our terms and conditions.
VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is hosted or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you may be committing a criminal offence under the relevant applicable laws. SBFE E will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
SBFE will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
LINKS TO OUR SITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
If you wish to make any use of material on our site other than that set out above, please address your request to the SBFE contact person for this website.
LINKS FROM OUR SITE
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
JURISDICTION AND APPLICABLE LAW
If you have any concerns about material which appears on our site, please contact us via the contact us page.
Thank you for visiting our website.
This website is operated by Suntory Beverage & Food Europe (SBFE).
SBFE, which has its principal office for the purposes of data protection at 40-52 boulevard du Parc 92200 Neuilly sur Seine, France. SBFE collects and uses certain Personal Data. SBFE is responsible for ensuring that it uses that Personal Data in compliance with data protection laws.
“Personal Data” means any data which relates to a living individual who can be identified from that data or from that data and other information which is in the possession of, or is likely to come into the possession of SBFE (or its representatives or service providers). In addition to factual information, it includes any expression of opinion about an individual and any indication of the intentions of SBFE or any other person in respect of an individual.
THE PRODUCTS AND SERVICES WE PROVIDE
Information we receive through our websites;
Information we receive through our activities;
Information we receive through the manufacture and the sale of our products
THE TYPES OF PERSONAL DATA WE COLLECT
Many of the activities of SBFE require us to obtain Personal Data about you in order to perform the services or obligations we have been engaged to provide. In relation to each of the activities, we will collect and process the following Personal Data about you:
Information that you provide to us.
This includes information about you that you provide to us. The kind of Personal Data we might ask for, may include (by way of a non-exhaustive list):
basic Personal Data (such as first name; family name; position in the SBFE; SBFE email address; business phone number; business address; city; postcode; country);
any information that you choose to share on our Internet forums which may be considered Personal Data.
Information that we collect or generate about you.
This includes (by way of non-exhaustive list):
a file with your contact history to be used for enquiry purposes so that we may ensure that you are satisfied with the services which we have provided to you;
activity data relating to the use of protected documents, such as altering a document’s permissions and information regarding the individual that performed the activity.
We will always ask for your consent before using non-essential cookies and you can use the Manage Cookies section on the website to change your preferences or revoke consent at any time.
In addition to the categories of Personal Data described above, we will also process further anonymized information and data that is not processed by reference to a specific individual.
We take children's privacy protection seriously. We operate this website in compliance with all applicable laws in the countries in which we operate business.
SBFE is not responsible for cases in which minor persons have sent all personal data through this website.
HOW WE USE YOUR INFORMATION
Your Personal Data may be stored and processed by us in the following ways and for the following purposes:
for ongoing review and improvement of the information provided on our websites to ensure they are user friendly and to prevent any potential disruptions or cyber-attacks;
to set up customers for our business;
for statistical monitoring and analysis of current attacks on devices and systems and for the on-going adaptation of the solutions provided to secure devices and systems against current attacks;
to understand feedback on our Products or Services and to help provide more information on the use of those Products and Services quickly and easily;
to communicate with you in order to provide you with services or information about our business, SBFE and our Products;
to understand your needs and interests;
in order to comply with and in order to assess compliance with applicable laws, rules and regulations, and internal policies and procedures; or
for the administration and maintenance of databases storing Personal Data.
However when we use Personal Data we make sure that the usage complies with applicable law and regulations and the law and regulations allow us and require us to use Personal Data for a variety of reasons. These include:
we need to do so in order to perform our contractual obligations with customers;
we have obtained your consent;
we have legal and regulatory obligations that we have to discharge;
we may need to do so in order to establish, exercise or defend our legal rights or for the purpose of legal proceedings;
the use of your Personal Data as described is necessary for our legitimate business interests, such as:
allowing us to effectively and efficiently manage and administer the operation of our business;
maintaining compliance with internal policies and procedures;
monitoring the use of our copyrighted materials;
enabling quick and easy access to information about SBFE, our business and our Products;
offering optimal, up-to-date security solutions for mobile devices and IT systems; and
obtaining further knowledge of current threats to network security in order to update our security solutions.
DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES
We may share your Personal Data within the Suntory group of companies for the purposes described above.
We may also share your Personal Data outside of the Suntory group for the following purposes:
with our business partners. For example, this could include our partners from whom you or your company or your organisation purchased our Products. Personal Data will only be transferred to a business partner who is contractually obliged to comply with appropriate data protection obligations and the relevant privacy and confidentiality legislation;
to the extent required by law and regulations, for example if we are under a duty to disclose your Personal Data in order to comply with any legal obligation (including, without limitation, in order to comply with tax reporting requirements and disclosures to regulators), or to establish, exercise or defend its legal rights;
if we sell our business or assets, in which case we may need to disclose your Personal Data to the prospective buyer for due diligence purposes; and
if we are acquired by a third party, in which case the Personal Data held by us about you will be disclosed to the third party buyer.
INTERNATIONAL TRANSFERS OF PERSONAL DATA
SBFE is a global business. Our customers and our operations are spread around the world. As a result we collect and transfer Personal Data on a global basis. That means that we may transfer your Personal Data to locations outside of your country.
Where we transfer your Personal Data to another country outside the EEA or the UK, we will ensure that it is protected and transferred in a manner consistent with legal requirements. This may be done in one of the following ways:
the country that we send the data to might be approved by the European Commission or UK Secretary of State as offering an adequate level of protection for Personal Data;
the recipient might have signed up to a contract based on “model contractual clauses” approved by the European Commission or UK Secretary of State, obliging them to protect your Personal Data; or
in other circumstances the law may permit us to otherwise transfer your Personal Data outside the EEA or UK.
You can obtain more details of the protection given to your Personal Data when it is transferred outside Europe (including a copy of the standard data protection clauses which we have entered into with recipients of your Personal Data) by contacting us as described in paragraph 10 below.
HOW WE SAFEGUARD YOUR INFORMATION
We have controls in place to maintain the security of our information and information systems. Client files are protected with safeguards according to the sensitivity of the relevant information. Appropriate controls (such as restricted access) are placed on our computer systems. Physical access to areas where Personal Data is gathered, processed or stored is limited to authorised employees.
As a condition of employment, our employees are required to follow all applicable laws and regulations, including in relation to data protection law. Access to sensitive Personal Data is limited to those employees who need it to perform their roles. Unauthorised use or disclosure of confidential SBFE entity information by one of our employees is prohibited and may result in disciplinary measures.
When you contact one of our employees about your file, you may be asked for some Personal Data. This type of safeguard is designed to ensure that only you, or someone authorised by you, has access to your file.
HOW LONG WE KEEP YOUR PERSONAL DATA
How long we will hold your Personal Data for will vary and will be determined by the following criteria:
the purpose for which we are using it, for instance the duration of your contract with us – we will need to keep the data for as long as is necessary for that purpose; and
legal obligations – laws or regulations may set a minimum period for which we have to keep your Personal Data.
In all the above cases in which we collect, use or store your Personal Data, you may have the following rights and, in most cases, you can exercise them free of charge.
These rights include:
the right to obtain information regarding the processing of your Personal Data and access to the Personal Data which we hold about you;
the right to withdraw your consent to the processing of your Personal Data at any time where we are relying on your consent to process your Personal Data. Please note, however, that we may still be entitled to process your Personal Data if we have another legitimate reason for doing so. For example, we may need to retain Personal Data to comply with a legal obligation;
in some circumstances, the right to receive some Personal Data in a structured, commonly used and machine-readable format and/or request that we transmit those data to a third party where this is technically feasible. Please note that this right only applies to Personal Data which you have provided directly to SBFE;
the right to request that we rectify your Personal Data if it is inaccurate or incomplete;
the right to request that we erase your Personal Data in certain circumstances. Please note that there may be circumstances where you ask us to erase your Personal Data but we are legally entitled to retain it;
the right to object to, or request that we restrict, our processing of your Personal Data in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your Personal Data but we are legally entitled to refuse that request; and
the right to lodge a complaint with the relevant data protection regulator if you think that any of your rights have been infringed by us.
You can exercise your rights by contacting us using the details listed in paragraph 10 below.
QUESTIONS AND CONCERNS
If you have any questions or concerns about us handling of your Personal Data, or about this Policy, please contact our Data Protection Officer using the following contact information:
Email Address: GDPR.Info@suntory.com
We are usually able to resolve privacy questions or concerns promptly and effectively. If you are not satisfied with the response you receive from our Data Protection Officer, you should, in the first instance, contact your local regulator. In France for example the relevant authority is la Commission Nationale de l’Informatique et des Libertés, 3 place de Fontenoy 75007 Paris France.
Because we have offices in several different European locations, we have also registered a Supervising Lead Authority (SLA). Depending on the nature of your concern, the matter may be referred to our SLA:
Commission Nationale de l’Informatique et des Libertés (CNIL)
3 place de Fontenoy
Modern Slavery Statement
Click here for our modern slavery statement.
Modern Slavery Statement (for the financial year ending 31 December 2016)
Modern Slavery Statement (for the financial year ending 31 December 2017)
Modern Slavery Statement (for the financial year ending 31 December 2018)
Modern Slavery Statement (for the financial year ending 31 December 2019)
Modern Slavery Statement (for the financial year ending 31 December 2020)
Please follow this link if you’d like to read more about how we, at Suntory, conduct ourselves in the right way.